1. How long for shipment?

Standard Shipping:

Order Price < $69,  shipping fee $9.99, shipping time: 7-12 working days

Order Price over $69, Free shipping, shipping time: 7-12 working days

Expedited Shipping: $12.99 for each order, shipping time: 5-10 working days

Note:

1): Taxes (If charged) shoulde be afforded by customer.

2): The shipping time will be affected by public holidays, destination countries(especially shipping addresses outside NA or EU), bad weather and international couriers. 

2. Where is my order? 

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. After we sent out the package, you can get a tracking number and you can check the tracking information in this site: CLICK HERE

3. Tips for shipping:

1) For delivering successfully, we suggest you leave your correct email box and mobile number during checkout process. 

2) Unsuccessful delivery caused by blank mobile column cannot be compensated. 

3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Cupinside.

4) Your order can be tracked in details only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you. 

If you have any problem, please contact our customer service department with e-mail: service@fairyvivi.com. We will reply you within 24 hours in business day and 48 hours in non-business days.